Aempower Employee Relations provides a central online tracking system for filing employee grievances, harassment or discrimination claims, and appeals. It’s full-featured workflow functions support incident tracking by the employee, designated agency personnel representatives, and central human resources administrators.
- Standardizes process for filing and addressing employee complaints
- Supports a hierarchy of claim escalation, where the submission is routed to successively higher department heads in seeking a satisfactory resolution
- Supports an appeals process, from the employee’s initiation, through mediation or hearings, to a final binding decision
- Claim submissions and responses generate email to appropriate personnel to prompt action
- Robust security protects the sensitive nature of incidents
- Online history of documentation supports a complete audit trail
- Enhanced logging features track events that take place both inside and outside the system