Employee Relations

Given the significant volume of transactions a government’s ERP can process daily, there is an increasing need to organize and summarize pertinent data. A data warehouse has processes to extract detail transaction data (e.g., payment requests), and transform it into information to support business process reporting and analysis (e.g., what are the total payments for Vendor X for the month of March?). Essentially, a data warehouse converts raw data into business intelligence.
Aempower Employee Relations provides a central online tracking system for filing employee grievances, harassment or discrimination claims, and appeals.

Features

• Standardizes process for filing and addressing employee complaints
• Supports a hierarchy of claim escalation, where the submission is routed to successively higher department heads in seeking a satisfactory resolution
• Supports an appeals process, from the employee’s initiation, through mediation or hearings, to a final binding decision
• Claim submissions and responses generate email to appropriate personnel to prompt action
• Robust security protects the sensitive nature of incidents
• Online history of documentation supports a complete audit trail
• Enhanced logging features track events that take place both inside and outside the system